"Demanding Excellence for Your Customers – World Class Customer Service," Workshop hosted by The Sullivan Group and presented by Dr. Billy Hair
"We’re excited that Dr. Hair wanted to be a part of The Sullivan Group’s quarterly lecture series," explains Cindy Meagher, Director of Client Solutions for The Sullivan Group. "He’s an amazing speaker and customer service is so important. When dollars are tight, you want to help your client in as many ways as possible."
On Thursday, November 13 from 9:00 a.m. until 11:00 a.m., Dr. Hair will highlight important issues around Customer Service and discuss how your company can deliver World Class Customer Service that keeps clients coming back.
This seminar is free and open to the public. Seating is limited, please be sure to RSVP via email to Eileen Nuzzo, enuzzo@savannahpeo.com.
Dr. Hair has had a distinguished career in three different positions, has a Bachelor’s Degree in Finance and a Masters in Business Administration from the University of South Carolina. He also holds a Specialist Degree in Education and a Doctorate in Educational Administration from the University of Georgia. He was Chairman of the Chatham County Commission from January 1997-December 2004 and is Chairman of the Chatham Area Transit Authority and serves on the Board of Directors for the Savannah International Trade and Convention Center.
Dr. Hair has authored and co-authored three books, "Management by Uncommon Sense," "Managing Diversity," and "Total Quality Management in the Community College," and is currently the President of Productivity Associates.
"The Sullivan Group views this lecture series as another way to bring more information to our clients and to the business community as a whole," says Meagher. "Dr. Hair brings a wealth of knowledge to this event and we know that those participating will walk away with more than they expected."
Voted as Buy Local Savannah’s 2007 Best Business, The Sullivan Group is the expert on human resources. The Sullivan Group offers Human Resource Outsourcing to its clients as well as staffing and recruiting needs through Sullivan Staffing. Sanvannahjobs.com serves as one of Savannah’s most visited local job site, with a family of sites that include blufftonjobs.com, hiltonheadislandjobs.com, goldenislesjobs.com, statesborojobs.com and jobsinkennesaw.com. The Sullivan Group also provides commercial and personal insurance through Sapelo Creative Insurance. Founded in 1986, The Sullivan Group simplifies business.
For more information on The Sullivan Group or the human resource services available to their clients, visit the website at Simply Sullivans